If you are not fully satisfied with your purchase, you may return unworn merchandise by mail with the original sale receipt, within 15 days of purchase. Please note, defective or damaged merchandise can only be returned if it’s unworn.
Easy Way To Return
Make a Return to Davincishoes.com
Please note, we only process returns at davincishoes.com if your purchase was made at davincishoes, or home delivered. Regular store purchases must be returned to a store.
- Box up the item with all original packing. Item(s) must be returned in the original brand box (packaging).
- Enclose a completed return form. (Included with original packing slip)
3. Ship your package to:
Davincishoes.com Los Angeles, CA
Refund Process and Timeframe
- Refunds will be processed to the original method of payment within 10 business days.
- The warehouse will inspect merchandise sent back for a refund and reserves the right to reject returns.
- Once the return has been processed, you will receive a return email confirmation.
- Depending on the credit card company, it may take an additional 2-10 business days after the credit is applied for it to post.
NOTE: For your protection, we suggest sending your return via insured parcel post or other traceable method. Shipping fees are not refundable and return shipping charges must be paid by customer. famous.com is not responsible for returns until they are received in our warehouse.